Massachusetts State, County, and City Consumer Protection Offices

Massachusetts State Offices
Massachusetts Office of the Attorney General
Consumer Protection Division
One Ashburton Place
Boston, MA 02108-1518
617-727-8400 (Consumer Hotline)
TTY: 617-727-4765

Office of Consumer Affairs and Business Regulation
10 Park Plaza, Suite 5170
Boston, MA 02116
617-973-8700 (General Information)
Toll free: 1-888-283-3757 (MA Consumer Hotline)
TTY: 1-800-720-3480
Regional Offices
Office of the Attorney General-Central Massachusetts Region
Consumer Protection Division 10 Mechanic St., Suite 301
Worcester, MA 01608
TTY: 617-727-4765
Office of the Attorney General-Southern Massachusetts Region
Consumer Protection Division 105 William St., 1st Floor
New Bedford, MA 02740-6257
TTY: 617-727-4765
Norfolk District Attorney’s Office
Consumer Protection Division 45 Shawmut Rd.
Canton, MA 02021
781-830-4800 ext. 279
Northwestern District Attorney’s Office – Franklin County
Consumer Protection Division 13 Conway St.
Greenfield, MA 01301
Northwestern District Attorney’s Office – Hampshire County
Consumer Protection Division One Gleason Plaza
Northampton, MA 01060
City Offices
Boston Consumer Affairs and Licensing
One City Hall Square, Room 817 Boston, MA 02201-2039
Cambridge Consumers Council
831 Massachusetts Ave., 1st Floor
Cambridge, MA 02139
TTY: 617-349-6112
Newton-Brookline Consumer Office
Newton City Hall 1000 Commonwealth Ave.
Newton Centre, MA 02459
TTY: 617-796-1089

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