Mandatory arbitration is terrible for consumers. Please read the paragraphs below from Public Citizen, and sign the online petition that they have created.
“Public Citizen is fighting back. It is urging eBay customers to opt out so they can retain their rights to go to court and to participate in class actions. Public Citizen has created a form letter that eBay customers can use to opt out, along with instructions on how customers can exercise their opt-out rights. Consumers are also urged to sign this on-line petition:
We, the undersigned, call on eBay to remove from its terms of service the forced arbitration clause and the ban on joining together in a class action. EBay customers should not be required to sacrifice their legal rights. If eBay refuses to remove these terms, the company should at least provide an online opt-out option.