Citizens Bank Profited Off Customer Math Errors, Class Action Lawsuit Alleges

Source: Huffington Post

“A new class action lawsuit against RBS Citizens alleges the bank has made millions off of customers that deposited more cash than they wrote down on their deposit slips, according to Courthouse News. The case, led by chiropractic office Todd Bowers Inc., says that instead of returning the extra money to customers, RBS Citizens siphoned it off to a non-customer account used for its own purposes.

“Citizens Bank developed a policy and employs a practice whereby customer funds are being diverted daily for the benefit and use by Citizens Bank without the knowledge, consent or approval of the customer,” the lawsuit alleges, according to Courthouse News.

Citizens Bank told The Huffington Post in an email that the bank is “reviewing the complaint and looking into this customer’s concerns.” Read the rest of the story here.

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